Vantix
Who we help · Retail Health Care

Technology for retail health care practices

Dental, therapy and rehab clinics, med spas and aesthetics, and pharmacies. We manage the network your practice runs on and work with the providers of your specialized systems.

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What your practice runs on

  • Practice management and patient records software.
  • Scheduling, check-in and reminders.
  • Payments and card readers.
  • Phones.
  • Specialized equipment and its software, such as imaging.

Each system has its own provider. All of them depend on the network.

How we work with your system providers

Your software and equipment providers own their systems. We make sure the network under them is ready and stays that way.

When a problem crosses between systems, we work it with the provider until it’s resolved. You don’t have to referee.

Adding a system or a location? We plan the network side with the provider ahead of time.

Protecting patient information

We keep guest Wi-Fi apart from the network your practice runs on.

Designed with HIPAA’s security expectations in mind.

Where we’ve done this work

Our longest-standing health care work is with pharmacies, where downtime stops prescriptions.

Read how we solved a pharmacy group’s “ghosts in the network”

Every practice gets the same approach: we learn how it runs, then build around it.

Your practice systems, card readers and phones all run on the network, so a well-designed, managed network that keeps guest Wi-Fi apart is the foundation.

How our managed network works

When downtime stops prescriptions or check-ins, you need 24/7 automated monitoring and someone to own each issue until it’s fixed.

How monitoring and support work

Adding a clinic or buying a pharmacy means planning the network side with your system providers before opening day.

Frequently asked questions

What kinds of health care practices do you support?

Vantix supports retail health care practices. That includes dental, therapy and rehab clinics, med spas and aesthetics, and pharmacies. Our longest-standing health care work is with pharmacies.

What does a pharmacy network need?

A pharmacy's prescription system, card readers and phones all run on the network. When it goes down, prescriptions stop. Vantix manages that network.

How do you handle HIPAA and PCI on our network?

Vantix doesn't certify HIPAA or PCI compliance. Our network work is designed with HIPAA's security expectations in mind, and guest Wi-Fi stays apart from the network your practice runs on.

Will you work with our practice software and equipment providers?

Yes. Your software and equipment providers own their systems, and Vantix makes sure the network under them is ready and stays that way. When a problem crosses between systems, we work it with the provider until it's resolved.

Not sure where to start? Let’s talk.

Tell us what’s getting in your way, or what you’re planning next.

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Your initial conversation is complimentary. Allow about 30 minutes.